Complaint Management: The Heart of CRM

Type
Book
Authors
Stauss, Bernd
Seidel, Wolfgang
 
ISBN 10
0324202644 
ISBN 13
9780324202649 
Category
Shelf 1  [ Browse Items ]
Publication Year
2005 
Publisher
South-Western Educational Pub 
Pages
320 
Tags
Marketing, Customer Relations, Instruction Methods 
Number of Copies
1 
Accession‎ No Call No Availability
37483000001359 HF
5415.52
.S83
2004
   		Yes

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