New Arrivals

Page 9 of 10

  Title Copies
Complaint Management: The Heart of CRM 
Edition: 1 
Year: 2005 
ISBN: 0324202644 
ISBN 13: 9780324202649 
Socratic selling : how to ask the questions that get the sale 
Year: 1996 
ISBN: 0786304553 
Teach Yourself VISUALLY Office 2010 
Edition: 1 
Year: 2010 
ISBN: 0470571934 
ISBN 13: 9780470571934 
Emotional Intelligence Coaching: Improving Performance for Leaders, Coaches and the Individual 
Year: 2011 
ISBN: 0749463562 
ISBN 13: 9780749463564 
Pygmalion in Management (Harvard Business Review Classics) 
Year: 2009 
ISBN: 142214786X 
ISBN 13: 9781422147863 
Working with Cultural Differences: Dealing Effectively with Diversity in the Workplace (Contributions in Psychology) 
Edition: Illustrated 
Year: 2008 
ISBN: 0313352828 
ISBN 13: 9780313352829 
Managing Diversity: Toward a Globally Inclusive Workplace 
Edition: Second 
Year: 2010 
ISBN: 1412972353 
ISBN 13: 9781412972352 
Ubuntu!: An Inspiring Story About an African Tradition of Teamwork and Collaboration 
Edition: First Edition 
Year: 2010 
ISBN: 0307587886 
ISBN 13: 9780307587886 
The EQ Interview: Finding Employees with High Emotional Intelligence 
Edition: Special ed. 
Year: 2008 
ISBN: 0814409415 
ISBN 13: 9780814409411 
Accounting For Dummies 
Edition: 4th 
Year: 2008 
ISBN: 0470246006 
ISBN 13: 9780470246009