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  Title Copies
Managing Hispanic and Latino Employees: A Guide to Hiring, Training, Motivating, Supervising, and Supporting the Fastest Growing Workforce Group 
Year: 2010 
ISBN: 1576759458 
ISBN 13: 9781576759455 
Call No: HD 8081 .H7 .N484 2010  
 1 
A complaint is a gift : recovering customer loyalty when things go wrong 
Edition: 2nd ed. 
Year: 2008 
ISBN 13: 9781576755822 
Call No: HF 5415.52 .B37 2008  
 1 
High-Level Resumes: High-Powered Tactics For High-Earning Professionals 
Year: 2005 
ISBN: 1564147800 
ISBN 13: 9781564147806 
Call No: HF 5383 .B74 2005  
 1 
Expert Resumes for Career Changers, 2nd Ed 
Edition: 2 
Year: 2010 
ISBN: 1593577818 
ISBN 13: 9781593577810 
Call No: HF 5383 E47875 2010 
 1 
What Got You Here Won't Get You There 
Year: 2021 
ISBN: 1401301304 
ISBN 13: 9781401301309 
Call No: HF 5386 .G5852 2007  
 1 
How Customers Think: Essential Insights into the Mind of the Market 
Edition: 1 
Year: 2003 
ISBN: 1578518261 
ISBN 13: 9781578518265 
Call No: HF 5415.32 Z35 2003  
 1 
Complaint Management: The Heart of CRM 
Edition: 1 
Year: 2005 
ISBN: 0324202644 
ISBN 13: 9780324202649 
Call No: HF 5415.52 .S83 2004  
 1 
Socratic selling : how to ask the questions that get the sale 
Year: 1996 
ISBN: 0786304553 
Call No: HF 5438.25 D35 1996  
 1 
Teach Yourself VISUALLY Office 2010 
Edition: 1 
Year: 2010 
ISBN: 0470571934 
ISBN 13: 9780470571934 
Call No: HF 5548.4 .M525 .S553 2010  
 1 
Emotional Intelligence Coaching: Improving Performance for Leaders, Coaches and the Individual 
Year: 2011 
ISBN: 0749463562 
ISBN 13: 9780749463564 
Call No: HF 5549.5 .C53 .N43 2011  
 1 
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